Negotiation and Conflict Resolution skills Coursework

Negotiation and Conflict Resolution skills - Coursework ExampleWe inquired our boss about the rumor and she said under no circumstances would be job be given based on preferential treatment. Two weeks later the job was given to cousin of the manager. I was in truth angry and disappointed because my boss has lied to us. I began to avoid my boss. My contract was up and I refused to sign another contract because I felt uneasy working under a person with such low ethical standards. The involution resolution technique that I used without realizing was avoidance. Avoidance involves pretending the conflict does not exist (Shermerhorn & Hunt & Osborn, 2003). During this course I learned a lot about conflict resolution. Based on my new knowledge and the occurrence that I have matured lot since then I would have handled the situation differently. A conflict resolution technique that would have improved my traffic with my boss was accommodation. People that use accommodation style of confli ct resolution value relationship and realize that conflict will only harm relationships (Sdcoe, 2011). I could not find a way to resolve my issues with my boss. The use of accommodation would have enabled me to communicate the issue with my boss in order to play strike down our differences to find areas of agreement.